Privacy Policy

At Optinet Global Links, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in relation to our internet, CCTV, website design, and server hosting services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Full name, phone number, email address, physical location for service eligibility
• Technical Data: IP address, device and browser type, MAC address, connection logs
• Usage Data: Bandwidth usage, service activity, pages visited on our site
• Service Data: Payment information, installation records, CCTV footage data (if maintained via cloud), web content details (for hosting clients)

2. How We Use Your Information

Your information helps us to:

• Install, activate, and maintain internet or CCTV services at your location
• Design and host websites or manage your server needs
• Manage billing and customer support
• Communicate updates, service alerts, and promotions
• Monitor service usage for security, quality, and performance
• Comply with legal, licensing, and regulatory obligations

3. Data Protection

We implement industry-standard security practices including:

• Secure socket layer (SSL) encryption
• Role-based access controls for internal systems
• Regular software updates and infrastructure audits
• Secure storage of sensitive service and client records

While we strive to protect your data, no system can be 100% secure. Please use strong passwords and report any suspicious activity.

4. Third-Party Sharing

We may share information with:

• Technicians and subcontractors for installations or troubleshooting
• Payment processors for billing transactions
• Legal authorities upon lawful request
• Marketing partners with your explicit consent

We do not sell your personal information to any third parties.

5. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to service or legal obligations)
• Withdraw consent for marketing communications

To exercise any of these rights, email us at [email protected].

6. Cookies and Tracking

Our website uses cookies to:

• Remember your login and language preferences
• Track usage for analytics to improve services
• Tailor marketing and user experience

You can manage or disable cookies through your browser settings.

7. Policy Updates

We may update this policy as needed to reflect legal, technical, or service-related changes. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: